Kinsale Manufacturing Operations
Eli Lilly Kinsale Limited
Global Business Solutions Centre
Eli Lilly Cork Limited
Eastgate Business Park
Sales & Marketing – Ireland
Eli Lilly and Company (Ireland) Limited
RG21 4FA, UK
Report an Adverse Event or Product Complaint
Please do not use this website to report side effects or complaints about a Lilly product. If you experience side effects, talk to your doctor or other healthcare professional. This includes any possible side effects not listed in the package leaflet.
To report a side effect or product complaint about a Lilly product, please contact Lilly on the number below:
Additionally, reporting forms and further information can be found at www.hpra.ie
By reporting side effects, you can help provide more information on the safety of medicines.
Lilly’s medical information resources are available to answer questions about our medicines, products and services, and for reporting side effects and product complaints.
Medical information cannot provide medical advice and individuals with questions on personal medical matters should always talk to their doctor or other healthcare professional.
The Medical Information team can also help connect healthcare professionals with our customer-focused teams. Lilly's Medical Science Liaisons serve as a resource for in-depth medical or scientific information for healthcare professionals and can discuss clinical areas of focus or research interests.
Click to Chat: Chat online with a Lilly Medical Information professional. Opening hours: Mon - Fri, 8am - 4pm, excluding Bank Holidays
Request contact with a representative
The Medical Information team can help connect healthcare professionals with our customer-focused team:
Lilly Sales Representatives, who can discuss and provide information on Lilly products and services with healthcare professionals.
Report an Ethics Violation or Concern
We encourage anyone, whether working for Lilly or not, to speak up about potential violations of our code of business conduct or other company policies or procedures, or any suspected violations of laws and regulations. You may report a potential ethics violation or concern by contacting the Lilly Ethics and Compliance Hotline via this website. You can find up-to-date local phone numbers for most countries, where available, and you will be prompted with instructions for submitting a report consistent with local process. You also have the option to send us an email directly.
Lilly’s Corporate Responsibility and Grants and Donations Programmes
To find out more about Lilly’s corporate responsibility programme or if you have a question regarding applications for grants and donations funding, please click here.